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Baby Beanbags is fully committed to providing a secure website and shopping environment and to protecting your privacy. We value your privacy and want you to know how we treat the personal information you give to us or we collect from you.
Personal Information We Collect from You
In order to provide you with our beanbags and other products or services, we may ask for personal details such as your name, mailing address, billing address, telephone number and email address, and we will keep a record of this information. You do not generally have to provide any personal information to us unless you want to. However, if you choose not to provide certain types of personal information to us, we may not be able to provide you with the products or services you have requested, or you may not be able to use all of our website features and functionality.
We generally only collect personal information when it is provided voluntarily by you. For example, we collect your personal information when you register as a member with us in order to shop, subscribe to our newsletter, order a beanbag or another product, contact us online or by telephone, or send us correspondence.
How We Use Your Personal Information
The personal information that we collect via our website or through correspondence with you will be used and disclosed for the purposes for which you supplied it. For example, the contact details that you provide to us may be used to identify and fulfil any orders you place, ensuring that any beanbag or other product purchased via our website are delivered to the given address.
We use your information in a variety of ways including:
In exceptional situations, we may also use and disclose your personal information for other reasons permitted under the Act including complying with a request from the police or a regulatory or government authority or in the unlikely event that our business assets are ever sold to, or purchased by, another company (as our data records form part of our business).
We may also use and disclose personal information for purposes related or ancillary to the main reasons we collect it, such as invoicing and reminder notices and invitations to events. If at any time you do not wish to receive these kinds of communications please contact us and let us know.
We will never sell, rent or trade your personal information to anyone. We may, however, share your personal information with third parties that are carrying out work or performing services, on our behalf, in connection with our products and services (for example, payment processors and relevant postal or courier service companies).
Your personal information will only be held for as long as necessary. The personal information is then destroyed unless we must retain it to satisfy legal, regulatory or accounting requirements or to protect our interests.
How We Protect Your Personal Information
We work hard to protect your personal information from unauthorised access, loss, disclosure or modification. We store your personal information in different ways, including hard copy documents and electronic formats. Access to and use of your personal information is limited to those with a “need to know” in our organisation.
All monetary transactions are carried out within the trusted third party online payment environment of PayPal. No credit card numbers are stored by us. All transactions and credit card information are handled by PayPal only. Credit card transactions are processed by a secure payment gateway, which adheres to the Payment Card Industry Data Security Standards (PCI DSS).
Please be aware however that no data transmission over the internet can ever be entirely secure and may be prone to error. While we will take reasonable technical and organisational precautions to protect your personal information, due to the nature of email and the internet, we cannot guarantee the security, privacy or confidentiality of the personal information that you transmit to us through our website, and therefore any transmission is at your own risk.
Cookies and IP Addresses
In addition to collecting personal information directly from you, like most website providers, we also collect information about you automatically when you visit our website. This information is not normally personally identifiable.
The type of information we collect can include general information about your computer settings, your IP address, your geographical location, your operating system, the links used to reach our website and the pages you visit. We analyse such information in the aggregate to identify browsing patterns which enables us to enhance our service offering and improve your website experience.
We may collect this information through the use of “cookies”. Cookies are small bits of information which are sent to your computer’s hard drive when you first visit our website, allowing us to identify your computer the next time you visit our website. Cookies can enhance your shopping experience because they allow us to track information about shopping trends, usage patterns and our customers’ preferences and to improve our website functionality.
Links to Other Websites
How to Access or Revise Your Personal Information
You have certain rights under the Act to correct any incorrect personal information that we hold about you, to ask us to stop sending marketing materials to you and to request a copy of your personal information. [There may be a small administration charge to obtain a copy of your personal information, which is currently $10.]
If you would like to access, correct or delete any personal information we hold about you, please contact us on +61 (02) 8005 6155 or email@example.com. We will require proof of identity.
Date of last review: 25 August 2011.